Get in Touch With Us
Got a question about a site we've reviewed, spotted something that needs updating, or want to flag a concern? This page tells you how to reach the team behind BTC Casinos, what we can help with, and what to expect once you've sent your message.
How to Reach Us
Email is the most direct route to our editorial team. We read every message ourselves and aim to respond within two working days. Write to us at [email protected].
To help us get back to you quickly, a short description of your enquiry in the subject line goes a long way — it means the right person sees your message straight away rather than it sitting in a general queue.
What We Can Help With
We welcome all kinds of messages. The most common reasons readers get in touch are listed below:
- Content questions — If something in one of our reviews or guides is unclear, or you want more detail on a particular casino, bonus structure, or crypto deposit process, just ask.
- Corrections and accuracy flags — Crypto casino terms, offers, and licensing details change frequently. If you've spotted something that looks out of date or inaccurate, please tell us. We take accuracy seriously and investigate every flag.
- Missing sites or coverage gaps — If there's a crypto casino you think belongs in our rankings and we haven't covered it yet, let us know. We're always researching new options for US players.
- Feedback and suggestions — Have a topic you'd like us to dig into — payout speeds, no-KYC verification, stablecoin play, state-by-state access? Reader input genuinely shapes what we write next.
- Partnership and commercial enquiries — If you represent a crypto casino or a related service and want to discuss working with us, introduce yourself and outline what you have in mind. We'll review it and respond accordingly.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we'll point you toward appropriate support. You can also call the National Problem Gambling Helpline directly, any time: 1-800-GAMBLER.
What Happens After You Email
Every message is read by a real member of our team — not an automated filter. We don't send boilerplate replies as a substitute for an actual answer. If your question needs research, we'll say so and come back to you once we have something useful to say.
Our standard response window is two working days. During busier periods it may stretch a little longer, but we will always follow up. If you haven't heard from us after five days, a short follow-up nudge is welcome.
A Note on What We Do
BTC Casinos researches and compares offshore crypto casinos available to US players, covering the factors that matter most in this space: supported coins, payout speed, anonymity, game selection, bonus terms, and licensing. Our rankings reflect independent editorial assessment — commercial relationships do not determine position.
All of the casinos we cover operate offshore, licensed in jurisdictions such as Curaçao or Anjouan, and sit in a legal grey area for US players rather than under any US regulatory framework. We cover this honestly throughout the site. If you have a concern about how we've described a site's legal or licensing status, please flag it — we'd rather correct a detail than leave it wrong.
For context on how we assess and rank the casinos featured here, or if you're new to crypto gambling and want to understand the landscape before diving in, the content across this site covers everything from coin support and KYC requirements to wagering conditions and responsible play.
Before You Write — Quick Answers
A few questions come up often enough that it's worth addressing them here:
- Can you recommend which casino I should join? — Our reviews and rankings are the best guide we can offer. We don't make personal recommendations by email because the right choice depends on your state, the coins you hold, the games you play, and your own risk tolerance.
- Can you help me with a dispute at a casino? — We aren't a dispute resolution service, but if you believe a casino we've reviewed is behaving unfairly, let us know. It's information that can feed into how we assess that operator.
- Do you offer guest posts or paid links? — Editorial content on this site is written and controlled by our team. We don't accept paid insertions into editorial copy. Commercial partnership enquiries go through a separate process — outline what you're proposing and we'll be straightforward with you about whether it fits.
- What about tax or legal questions? — We're not qualified to give tax or legal advice. US players do have reporting obligations on gambling winnings and crypto gains — for anything specific, consult a qualified tax or legal professional.
Our Commitment to Accuracy
Crypto casino information moves fast — bonuses change, coins get added or dropped, licensing details shift, and state restrictions evolve. We review our content regularly, but readers are often the first to notice something that's slipped out of date. If you find an error, a stale offer figure, or a claim that doesn't match what a casino is actually doing right now, please tell us. We treat every correction seriously and update promptly where the facts support it.
We appreciate you taking the time to reach out — accurate, useful content for US crypto players is only possible when readers hold us to account.
BTC Casinos covers offshore crypto casinos for US players. All sites featured operate in a legal grey area — they are not licensed by US regulators. Players must check the laws in their own state before playing. Gambling involves real financial risk, including the added volatility of cryptocurrency values. If gambling is causing you harm, call the National Problem Gambling Helpline: 1-800-GAMBLER. Must be 18 or 21+ depending on your state and the site's own minimum age requirement.